Privacy Policy

1. Who we are

This Privacy Policy explains how Forgepath API Systems ("Forgepath," "we," "us") collects, uses, and protects information when you visit this website or contact us. Forgepath is a business-to-business enterprise software company; this policy covers this website and its forms, not data processed inside customer platforms under separate contractual terms.

2. Information we collect

• Information you provide. When you submit a contact, support, or inquiry form, we collect the details you enter: name, business email address, company, role, team size, topic, product area, severity, subject, and message content.
• Technical information. Like most websites, we may collect standard technical data such as IP address, browser type, pages visited, and referral source, used in aggregate to understand how the site is used and to keep it secure.
• Communications. Records of emails and support correspondence you send us.

We do not intentionally collect special categories of personal data through this website. Please do not include sensitive personal information in form messages.

3. How we use information

• To respond to your inquiries, support requests, and architecture-conversation requests.
• To provide, secure, and improve this website and our services.
• To understand aggregate usage patterns and measure site performance.
• To meet legal and record-keeping obligations.

We do not sell personal information. We do not use your information for automated decision-making with legal or similarly significant effects.

4. Cookies and similar technologies

This website may use strictly necessary cookies and, where deployed, privacy-respecting analytics to understand aggregate traffic. We also use a reCAPTCHA service to protect forms from automated abuse; this processing is governed by the applicable Google privacy terms. We do not run third-party advertising trackers on this site. You can control cookies through your browser settings; blocking necessary cookies may affect form functionality.

5. Sharing and service providers

We share information only with service providers who help us operate this website and respond to requests (for example, form processing and hosting providers), under obligations to protect your data, or where disclosure is required by law. We do not share your information with third parties for their own marketing purposes.

6. Data retention

We retain inquiry and support records for as long as needed to serve you and for reasonable business and legal record-keeping periods, after which they are deleted or anonymized. You may request deletion earlier, subject to legal retention obligations.

7. Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law and will not discriminate against you for exercising your rights.

8. Security

We use reasonable administrative, technical, and organizational measures to protect information submitted through this website, including encrypted transmission and access limited to personnel who need it. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. International transfers

Information submitted through this website may be processed and stored in countries where we or our service providers operate, which may include countries outside your country of residence. Where required by applicable law, appropriate safeguards apply to such transfers.

10. Changes to this policy

We may update this Privacy Policy as our services and legal obligations evolve. Material changes will be reflected with an updated effective date on this page. Continued use of the website after changes take effect constitutes acceptance of the revised policy.

11. Contact us

Questions about this Privacy Policy or your personal information can be directed to: